Retention-Focused Supervision for Direct...

Retention-Focused Supervision for Direct Care Supervisors- Cohort #11

Dates: October 12, November 9, and December 14, 2010
Time: 10:00 a.m. to 3:00 p.m. (Early arrival is encouraged for sign-in and parking- Sign-in will be available at 9:00 a.m. )
Location: Lincoln Behavioral Services
                  9315 Telegraph Rd. (inside Redford Plaza- second floor across from Bally's)
                  Redford, MI 48236 

Learning Objectives:
Training will address:
- The process and practice of retention-focused supervision.
- Working with Differences
- Improving Communication Skills
- Recruiting and Selecting the Right Staff
- The First Six Months of Hire

Suggested Participants: Supervisors of Peer Support Specialists, Child Care Workers, Mental Health Techs, Support Staff, Direct Care Workers and all staff who work within the organizations that provide services to CMH consumers, not limited to housekeeping, billing clerks, receptionists, parking lot attendants, club house advocates, supportive housing and employment specialists and Home Managers.

Training Information: Please note that this training includes three training dates. To ensure that you are able to enjoy the full experience of the training, once you register here, you will be automatically registered to attend all three dates. The training also includes a break for lunch and will provide a light beverage service during the- training. If you have any immediate questions, please notify Katrina Palmer at  734-785-7705, ext. 7560 or via email at kpalmer@vceonline.org.